Frequently asked questions
The questions we hear most, about booking, pricing, what’s included, access, and scheduling. Don’t see yours? Ask us with the button below, or use the chat bubble in the corner.
Frequently asked questions
How do I get a free estimate?
Request one online through our estimate form, or call (912) 421-8621. Tell us your home's size, its current condition, and the type of clean you want, and we'll email you a written estimate. Requesting online is the fastest way to hear back.
What if I'm not sure which cleaning I need?
That's normal — most people aren't. Describe your situation when you request an estimate and we'll recommend the right fit, whether that's a one-time standard clean, a deeper first visit, or a recurring schedule.
What's included in a cleaning?
Every visit covers dusting, vacuuming, mopping, and cleaning kitchen and bathroom surfaces, fixtures, mirrors, and the outside of appliances. Deep cleans and move-out cleans add inside appliances, baseboards, cabinet interiors, vents, and detail work. Each service page lists its full checklist.
Do you bring your own supplies and equipment?
Yes. We bring professional-grade supplies and equipment to every job. If you'd prefer we use only eco-friendly products, fragrance-free products, or your own supplies, just let us know when you book.
Are your cleaners background-checked?
Yes. Easy Living Cleaners is family-run, and every cleaner is background-checked and trained before they work in a client's home.
How do I pay, and when?
Payment is by credit or debit card through our secure payment portal. A deposit is due when you book and the remaining balance is due when the cleaning is complete. You can add a tip electronically at the same time.
Can I reschedule or cancel?
Rescheduling is free with at least 24 hours' notice and is strongly preferred over cancelling. Same-day changes incur a rescheduling fee. Our Terms & Conditions page has the full details.
Do I need to be home during the cleaning?
No. Many clients give us entry instructions and are out during the visit. We do a walkthrough when we finish — in person if you're there, or by photos on request.
What areas do you serve?
Coastal and metro Georgia, South Carolina, Florida, and nearby North Carolina communities — including Savannah, Pooler, Richmond Hill, Atlanta, Augusta, Charleston, Hilton Head, Columbia, Greenville, Myrtle Beach, Miami, Orlando, Tampa, Tallahassee, and Pensacola.
Ready for a cleaner home?
Tell us about your space and we’ll get back to you fast with a free estimate.
Or call (912) 421-8621 · Open 8:30 AM–8:00 PM daily
